These Terms and Conditions govern your use of ZINTRA website and the provision of our cleaning services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use our services.
- Service Provision
We provide cleaning services to residential and commercial customers in Melbourne, Australia. Our services are subject to availability and may be booked through our website or by contacting us directly.
- Booking and Payment
Booking our services requires providing accurate information about your cleaning requirements. We reserve the right to refuse or cancel bookings at our discretion. Payment for our services is due upon completion of the cleaning, unless otherwise agreed upon.
- Cancellation and Refund Policy
Customers may cancel or reschedule bookings within a specified time frame. Cancellation fees may apply in certain circumstances. Refunds will be provided in accordance with our refund policy.
- Liability
While we take care to provide high-quality cleaning services, we are not liable for any damage or loss incurred during the provision of our services, except where prohibited by law.
- Intellectual Property
All content on our website, including text, images, and logos, is the property of ZINTRA and may not be used or reproduced without permission.
- Governing Law
These Terms and Conditions are governed by the laws of the state of Victoria, Australia, and any disputes will be resolved in the courts of Victoria.